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YOU ARE HERE: Home >  Online Registration

Online Registration

Warranties

All guarantees are enclosed with our product(s), where applicable. You must complete it and return to the address on the card without delay, or you can complete our "Online Registration" if you prefer

The guarantee comes in 2 forms.

Option 1 Bronze Cover: You may opt to simply register your product under the "Bronze" cover. This method registers your item with us and in the unlikely event of a warranty claim, the item must be returned to us for inspection. Any carriage cost relating to this is met by you.
Option 2 Gold Cover: As bronze cover with the additional peace of mind that, should it be necessary, transportation costs are met, by ourselves (Max 3 times during the warranty period).

If you receive an item without a product guarantee card, you must notify us within 7 days. We will then be able to confirm if whether or not it has been supplied from a recognized re seller.

All our products are available through many online retailers. However, we are the only official reseller on Ebay/Amazon selling the Powerhouse Golf range of Products.
Items on the above sites offered my be supplied through 3rd parties and are not backed by our guaranteed scheme.

Standard-Bronze Registration
Standard-Bronze Registration Ref: BRONZE001
{Trolleys}

The Guarantee is for a period of 12 months. 24 month on T2 models. It becomes effective on the first day of purchase, not usage, and is available to the first purchaser or user. All manufactures limitations must be adhered to at all times. Items covered under this guarantee are as follows: All components excluding battery, (see "Batteries" tab).

If telephone advice fails, Damaged component or complete trolley must be returned to base (Ideas Solutions (Retail) Ltd), so that an examination can take place. All returns must be accompanied by a "Returns Note". Components must be returned to base prior to a replacement being sent.

This is a return to base guarantee. If any parts should become defective during normal use, will at the Company's Sole discretion be repaired or replaced free of charge. Transportation charges on parts submitted for repair or replacement must be borne by the purchaser. The end user will be responsible to remove defective part, and refit replacement part. Minimum transportation costs £2.50.

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

{Buggies}

The Guarantee is for a period of 12 months. It becomes effective on the first day of purchase, not usage, and is available to the first purchaser or user. All manufactures limitations must be adhered to at all times Items covered under this guarantee are as follows: All components excluding batteries. (see "Batteries" tab).
If telephone advice fails, Damaged component or complete buggy must be returned to base (Ideas Solutions Ltd), so that an examination can take place. All returns must be accompanied by a "Returns Note", (downloadable from our site). Components must be returned to base prior to a replacement being sent. This is a return to base guarantee. If any parts should become defective during normal use, will at the Company's Sole discretion be repaired or replaced free of charge. Transportation charges on parts submitted for repair or replacement must be bourne by the purchaser. The end user will be responsible to remove defective part, and refit replacement part.

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

{Batteries}

Powerhouse Golf Lead Acid or Lithium Batteries are covered under their own period of warranty (See "Battery Warranty" tab underneath the product).

12v 16Ah and 22Ah Lithium batteries have an addition limited 5-year warranty on the battery (excludes charger) as follows:

The 5-year warranty breaks down as follows:
1st Year warranty on charger
1st 2 years - Full Warranty on Battery.
3rd Year - Customer pays 50% of Purchase Price (Battery only).
4th Year - Customer pays 70% of Purchase Price (Battery only).
5th Year - Customer pays 85% of Purchase Price (Battery only).

24v 20Ah and 22ah Lithium batteries carry a 12 months warranty (Battery only)

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

Type of Product

Please Choose
Freedom Trolley
Freedom Terrain Trolley
Freedom T2-S Lithium Trolley
Freedom T2 Lithium Trolley
Pro-Lite Golf Buggy
Pro Lithium Golf Buggy
Pro-S Lithium Golf Buggy
Titan Lithium Golf Buggy
Titan-S Lithium Golf Buggy
Titan Elite Lithium Golf Buggy
Titan-S Elite Lithium Golf Buggy
Uno Golf Buggy
Duo Golf Buggy
Pro-G Mk2 Golf Buggy
Pro-G Lithium Golf Buggy
12V 18 Hole Trolley Lithium Battery
12V 36 Hole Trolley Lithium Battery
24V 18 Hole Buggy Lithium Battery
24V 27+ Hole Buggy Lithium Battery


Quantity:  

Optional-Gold Registration
Optional-Gold Registration Ref: GOLD001
{Trolleys}

As Bronze Cover. Plus, if telephone advice fails, Ideas Solutions (Retail) Ltd will: arrange (where applicable) and cover the transportation costs in both directions of any component or complete trolley should it need to be returned to base. (Maximum three times for complete trolley).
Applies to UK Mainland addresses up to Glasgow only, please ask if outside this area. Transport must be authorized by Ideas Solutions (Retail) Ltd.

The Guarantee is for a period of 12 months. 24 month on T2 models. It becomes effective on the first day of purchase, not usage, and is available to the first purchaser or user. All manufactures limitations must be adhered to at all times. Items covered under this guarantee are as follows: All components excluding battery, (see "Batteries" tab).

If telephone advice fails, Damaged component or complete trolley must be returned to base (Ideas Solutions (Retail) Ltd), so that an examination can take place. All returns must be accompanied by a "Returns Note", (downloadable from our site). Components must be returned to base prior to a replacement being sent.

This is a return to base guarantee. If any parts should become defective during normal use, will at the Company's Sole discretion be repaired or replaced free of charge. Transportation charges on parts submitted for repair or replacement will be borne by Ideas Solutions (Retail) Ltd. The end user will be responsible to remove defective part, and refit replacement part if applicable.

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

{Buggies}

As Bronze Cover. Plus, if telephone advice fails, Ideas Solutions (Retail) Ltd will: arrange (where applicable) and cover the transportation costs in both directions of any component or complete trolley should it need to be returned to base. (Maximum three times for complete trolley).
Applies to UK Mainland addresses up to Glasgow only, please ask if outside this area. Transport must be authorized by Ideas Solutions (Retail) Ltd.

The Guarantee is for a period of 12 months. It becomes effective on the first day of purchase, not usage, and is available to the first purchaser or user. All manufactures limitations must be adhered to at all times Items covered under this guarantee are as follows: All components excluding batteries. (see "Batteries" tab).
If telephone advice fails, Damaged component or complete buggy must be returned to base (Ideas Solutions Ltd), so that an examination can take place. All returns must be accompanied by a "Returns Note", (downloadable from our site). Components must be returned to base prior to a replacement being sent. This is a return to base guarantee. If any parts should become defective during normal use, will at the Company's Sole discretion be repaired or replaced free of charge. Transportation charges on parts submitted for repair or replacement will be bourne by Ideas Solutions (Retail) Ltd. The end user will be responsible to remove defective part, and refit replacement part if applicable.

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

{Batteries}

As Bronze Cover. Plus, if telephone advice fails, Ideas Solutions (Retail) Ltd will: arrange (where applicable) and cover the transportation costs in both directions of any component or complete battery should it need to be returned to base. (Maximum three times).
Applies to UK Mainland addresses up to Glasgow only, please ask if outside this area. Transport must be authorized by Ideas Solutions (Retail) Ltd.
Powerhouse Golf Lead Acid or Lithium Batteries are covered under their own period of warranty (See "Battery Warranty" tab underneath the product).

12v 16Ah and 22Ah Lithium batteries have an addition limited 5-year warranty on the battery (excludes charger) as follows:

The 5-year warranty breaks down as follows:
1st Year warranty on charger
1st 2 years - Full Warranty on Battery.
3rd Year - Customer pays 50% of Purchase Price (Battery only).
4th Year - Customer pays 70% of Purchase Price (Battery only).
5th Year - Customer pays 85% of Purchase Price (Battery only).

24v 20Ah and 22ah Lithium batteries carry a 12 months warranty (Battery only)

General:
a. The guarantee does not cover defects arising from wear and tear, accidental damage, misuse or neglect, tampering by unqualified persons. Also abnormal wear and tear caused by hire or commercial usage are excluded from this guarantee.
b. All liability in respect of any third party and consequential loss or damage, however arising, is expressly excluded.
c. This guarantee will be invalid if any alteration, modification or substitution of any parts other than specified is made or if the equipment is connected to an electric supply other than which it is rated or adjusted.
d. No responsibility will be accepted for loss or damage to equipment during transit to or return from the Company's service department
e. This Guarantee is not transferable and applies only in the United Kingdom.
f. We reserve the right to ask for Proof of failure by means of report from authorized dealer if batteries are not returned for inspection.

THIS GUARANTEE IS IN ADDITION TO THE CONSUMER STATUTORY RIGHTS AND DOES NOT AFFECT THOSE RIGHTS IN ANY WAY.

Type of Product

Please Choose
Freedom Trolley (+24.00)
Freedom Terrain Trolley (+24.00)
Freedom T2-S Lithium Trolley (+24.00)
Freedom T2 Lithium Trolley (+24.00)
Pro-Lite Golf Buggy (+49.00)
Pro Lithium Golf Buggy (+49.00)
Pro-S Lithium Golf Buggy (+49.00)
Titan Lithium Golf Buggy (+49.00)
Titan-S Lithium Golf Buggy (+49.00)
Titan Elite Lithium Golf Buggy (+49.00)
Titan-S Elite Lithium Golf Buggy (+49.00)
Uno Golf Buggy (+98.00)
Duo Golf Buggy (+195.00)
Pro-G Mk2 Golf Buggy (+159.00)
Pro-G Lithium Golf Buggy (+159.00)
12V 18 Hole Trolley Lithium Battery (+14.00)
12V 36 Hole Trolley Lithium Battery (+14.00)
24V 18 Hole Buggy Lithium Battery (+24.00)
24V 27+ Hole Buggy Lithium Battery (+29.00)


Quantity:  

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